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فرصت شغلی

Job Opportunity: Customer Data Administrator

Company: Irancell

Level of Seniority: Fresh graduate

Job Category: IT - Software & Web

Type of Cooperation: Full time

City: Tehran

Address: Irancell

Agreed rights

Main Responsibilities

  • Gather necessary customer data from different data resources for conducting further analysis on them by the team.

Requirements

Field of study: Software

Grade: Bachelor's degreeMaster's Degree

Gender: No difference

Minimum work experience 1 Year in Administration

Age range: 20 To 55Year


Tools and softwares:
SQL / Intermediate / Certificate Optional
Oracle / Intermediate / Certificate Optional

Language:
English / Intermediate / Certificate Optional

Required Soft Skills:
Strategic thinking / Flexibility / Commitment / Self-development / Problem-solving and decision-making / Creativity and innovation


• Provide basic reports, charts . to be used in CR analysis based on customer data and subscriber information. • Review provided data to maintain a principle of customer segmentation in providing reports. • Assist team in analysis and interpretation of different reports and data on customer data and CR projectsdivision Performance. • Assist in preparation of related reports with third parties based on division queries specifically for identifying revenue lost. • Collect data to compare company customer care service delivery with competitors and the market and prepare related reports.

About the Company

Irancell Telecommunication Services Company (MTN Irancell), 2nd mobile operator in Iran, is a private joint stock company. Our vision is to lead delivery of a bold, new digital World to our customers