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فرصت شغلی

Job Opportunity: NOC Expert

Company: Afranet

Level of Seniority: Expert

Job Category: IT - Network & hardware

Type of Cooperation: Full time

City: Tehran

Address:

Agreed rights

Main Responsibilities

  • -Provide network monitoring, incident response, communications management and reporting problems (247)
  • -Ensure the smooth running of the network and services and follow-up tasks issues due the specified SLA
  • -Mitigate or resolve incoming incident and support requests and escalate to appropriate teams as necessary
  • -Document and communicate on cases from inception to resolution, including root cause analysis
  • -Ensure smooth hand off of cases to other team resources, as may be required, for resolution
  • -Support continuous improvement to monitoring services and internal processes for resolution of support requests

Requirements

Field of study: IT or Computer

Grade: Bachelor's degree

Gender: Male

Minimum work experience 2 Year in Network Operations Center (NOC) environment

Age range: 25 To 30Year


Areas of expertise:
ITIL / Intermediate

Tools and softwares:
Information Technology Certifications (Cisco, Microsoft, MikroTik) / Intermediate / Certificate Required

Language:
English / Intermediate / Certificate Optional

Required Soft Skills:
Communications skill / Team work


-Strong teamwork, interpersonal skill and interested in knowledge upgrading -Strong organizational skills and the ability to set priorities in a high pressure environment -Ability to communicate with all levels -Strong commitment to exceptionally high standards in the work environment

About the Company

Afranet, is a public company operating within the IT sector in Iran. Headquartered in Tehran, it is one of the largest IT services companies in the country providing a range of products, capabilities and consulting services to a broad spectrum of business communities The company's current portfolio, includes broadband internet, data center, cloud services and e-commerce.