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فرصت شغلی

Job Opportunity: Helpdesk Expert

Company: Arya Hamrah Samaneh

Level of Seniority: Expert

Job Category: IT - Network & hardware

Type of Cooperation: Full time

City: تهران

Address: شرکت آریا همراه سامانه

Agreed rights

Main Responsibilities

  • - Provide technical assistance and support for issues related to computers systems, software, hardware and peripherals
  • - Respond to persons’ queries over the phone, ticketing system or email
  • - Coordinate preventive maintenance for equipment
  • - Coordinate IT purchases
  • - troubleshoot of LAN, WAN and Wireless problems
  • - Follow up with clients to ensure issues has been resolved
  • - Review and update Help Desk documentation as assigned
  • - Install and troubleshoot printers, scanners, .
  • - Install and troubleshoot CCTV and security systems

Requirements

Field of study: Hardware

Grade: Bachelor's degree

Gender: Male

Minimum work experience 2 Year in 2

Age range: 20 To 55Year


Areas of expertise:
Hardware / Advanced

Language:
English / Beginner

Required Soft Skills:
Problem-solving and decision-making / Creativity and innovation / Self-management / Adaptability / Team work


Requirements: - BSc in Computer Engineering or IT - Minimum 3 years related experience -Gender Preference: Male - Have knowledge of Network+ - Familiar with Microsoft Windows services and Business antiviruses - Familiar with English - Ability to communicate with all levels - Excellent interpersonal and communication skill - Self-motivated and highly enthusiastic about new technologies and solutions - Very good problem solving skills

About the Company

Arya Hamrah Samaneh (AHS) holding is a premier provider of information technology services/solutions and Leander in the EPC Turnkey (Engineering, Procurement, Construction) Project to the several commercial and government clients in Iran. We have a proven track record providing services in: As a Service Cloud Computing, Integrated Solutions, Cyber Security, Infrastructure/Data Center Services, Call Center/Help Desk, Program Management, Transportation, energy, Application Services, Enterprise reporting and Enterprise Architecture/IT Strategic Planning.