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Job Opportunity: Fulfillment Manager

Digikala

Posted on: 2016/10/17

Level of Seniority: Mid-Level management

Job Category: Operations and Manufacturing

Type of Cooperation: Full time

Address: No.42, Attar sq., Attar st., Valiasr St., Tehran, Iran

Main Responsibilitie

  • Have clear goals for safety, customer experience and productivity and will be expected to determine how to manage and achieve these goals without close supervision or corporate involvement
  • Engage all levels of the organization to remove waste from operations processes employing Lean/Six Sigma practices across the Center
  • Oversee product flow and implement new processes as required in order to improve efficiency and to support growth in new product lines
  • Support the scalable growth of the company by developing and enabling the success of each member of the Center’s leadership team. Team members should be developed for promotion across the Global Operations Network
  • Actively seek to implement and distribute best practices to/from the Fulfillment Center Network
  • Deliver a track record of safety, quality and customer experience and process improvement initiatives
  • Develop and drive the quality of individual standard work to ensure critical quality and safety steps are being followed at every point of the fulfillment process
  • Leadership development skills including driving and managing a team and mentoring and developing new leaders while achieving customer and cost metrics
  • Demonstrate a track record of successfully leveraging lean and six sigma tools and concepts to drive process improvement and associate engagement

Requirements

Gender: Male

Age range: 35 To 45Year


Language:
English / Intermediate / Certificate Optional

Required Soft Skills:
Communications skill / Strategic thinking / Commitment / Problem-solving and decision-making / Creativity and innovation / Leadership / Team work / Conflict Management / Accountability / Customer Orientation


High priority requirements:
The ability to lead and execute through Lean/Six Sigma, and to then proceed to influence peers to adopt these best practices throughout the organization, Successful history of continually implementing improvement initiatives, specifically Lean/Six Sigma practices, in a plant or distribution environment, A customer-focused attitude to improving throughput by leveraging critical support staff (finance, HR, tech) to achieve more and more efficient processes, A strong analytical approach to problem-solving with a metrics-driven focus on frugality without sacrificing safety or customer satisfaction, The ability to demonstrably overcome adversity; lead others to success and drive change to influence others in order to achieve results, Knowledge of warehouse management systems including robotics, high-speed conveyor systems and other highly automated equipment, Demonstrated ability to successfully develop others into higher levels of leadership in an organization, Demonstrated ability to deal with adversity and rapidly changing operating conditions while still delivering to expectations, Bachelor’s degree in a technical field. MBA preferred, 8+ years of relevant fulfillment experience.

About the Company

Digikala is a leading e-commerce brand, fast growing company and one of the very pioneers of Iranian online retailer which was established in 2006 and now is the most visited online store in Middle East with large market share of digital, home appliances, beauty and health, culture and art, sport & entertainment and mother and child products in Iran. Digikala based on its' creative and well-educated team is more than just an online retailer; it is a trust-able and reputable source of information in the scope of digital and electronic, home appliances, beauty and health, culture and art, sport and entertainment and mother and child reviews and content. Also, Digikala enriched its digital content when launched “Digikala TV” in 2011. Digikala TV is a free media that provides review, training and introduction videos about consumer in order to ease the process of choice and purchase. Mission of Digikala is producing and presenting online shopping services, raising awareness of the shoppers and creating equal shopping opportunities for shoppers from all over the country; in addition, providing a safe and secure sales platform of consumer products regarding above-standard user experience metrics.

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